Accessibility Statement

Last Updated: [Insert Date]

Memory Haven of Tolono is committed to ensuring accessibility, equity, and inclusion for all individuals — residents, family members, staff, and visitors alike. We strive to make both our physical community and our digital platforms accessible to everyone, including individuals with disabilities.

Our Commitment

At Memory Haven of Tolono, accessibility is an essential part of our mission to provide compassionate, person-centered care. We aim to ensure that our:

• Physical spaces are safe, welcoming, and compliant with applicable accessibility standards.

• Website and digital resources are usable and inclusive for all visitors, including those relying on assistive technologies.

Our goal is to meet or exceed the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA, as well as relevant laws such as the Americans with Disabilities Act (ADA) and Section 504 of the Rehabilitation Act.

Digital Accessibility

Our website is designed with accessibility in mind and includes:

• Compatibility with screen readers and alternative text for images

• Keyboard-friendly navigation

• Clear structure and readable content

• High-contrast color design for visibility

We continually review and update our digital content to improve accessibility and usability for all visitors.

Physical Accessibility

Memory Haven of Tolono’s facility includes features that support the comfort and independence of residents and visitors with physical or sensory disabilities, such as:

• Wheelchair-accessible entrances, hallways, and restrooms

• Clearly marked emergency exits and accessible evacuation routes

• ADA-compliant signage and lighting

• Staff trained to assist individuals with mobility, hearing, or vision challenges

We regularly evaluate our facility to ensure continued compliance with accessibility and safety standards.

Ongoing Efforts

To support accessibility across all areas, Memory Haven of Tolono:

• Incorporates accessibility into our operational policies and staff training

• Reviews feedback from residents, families, and staff to guide improvements

• Partners with experts to monitor compliance and implement best practices

Feedback and Contact Information

We welcome feedback on the accessibility of our website and facility.
If you encounter any barriers to access — digital or physical — please let us know so we can take corrective action promptly.

• Email: [Insert appropriate contact, e.g., info@memoryhavenoftolono.com]

• Phone: [Insert facility phone number]

• Mailing Address: Memory Haven of Tolono, [Insert street address], Tolono, IL

We aim to respond to all feedback within a reasonable timeframe.

Additional Resources

For more information on accessibility and disability rights, please visit:

• W3C Web Accessibility Initiative (WAI)

• ADA.gov – Information and Technical Assistance

• Illinois ADA Accessibility Code